INDUSTRY SOLUTIONS

DGV Digital always accompanies businesses in all fields, improving customer experience.

Industry - DGV Digital

Supported Industry

ĐĂNG KÝ TƯ VẤN GIẢI PHÁP

Loyalty 360
The leading choice for businesses that want to take their customer management and interaction to the next level.
Loyalty Pro
The leading choice for businesses that want to take their customer management and interaction to the next level.
CDP Pro
CDP Pro is a comprehensive platform and unification solution combined with Automation Marketing.
Campaign
The leading choice for businesses that want to take their customer management and interaction to the next level.

CUSTOMER - EN

NUTIPOINT

Develop landing pages for Nutipoint and Nutipoint on the Dpoint platform;
Integrated features:
Accumulate points for redemption, register and set member rankings allowing customers to access and edit personal information, transfer points and redeem rewards,…
• Refer-a-friend feature enabling customers to refer friends to join the program and earn points;
• Store locator map allowing customers to find the nearest store location
• Manage and store points and redemption transactions, ensuring transparency in transactions and customer information;
• Create engaging campaigns: play the Wheel of Fortune game – win rewards.
Provide a Customer Data Platform (CDP) software solution for collecting and analyzing all customer data and information from various sources, with key features including but not limited to: Automating advertising, marketing, and promotions;
Managing Customer Data; and analyzing Customer Data.

HEINEKEN VIETNAM BREWERY JOINT STOCK COMPANY

 “Strongbow Brand”

Develop and integrate a loyalty program using ChillKoin on the Dpoint app and landing page, providing customers with a fresh experience when receiving benefits.

Leverage the Dpoint platform to manage and analyze customer data, including surveying purchase levels at stores and distributors, building customer profiles, and personalizing advertising content for each target audience. Apply OCR (Optical Character Recognition) technology to the Scanbill loyalty program solution, allowing customers to quickly and easily collect reward points, and OCR for image recognition of new products when participating in the Checkin – win rewards campaign.

VIEON JOINT STOCK COMPANY ("VieON”)

Integrate and deploy the Dpoint platform to manage loyalty programs, advertising, marketing, promotions, customer management, and customer data analytics.
Support the design of loyalty programs (Conceptualize and design content, Design a market launch strategy, Support the connection of media, marketing, and promotional partners, Support the operation and administration of the program.) Provide a loyalty program ecosystem on the platform to build/ list promotional programs, participate in the exchange to convert loyalty program points, and participate in cross-branding and partner programs organized by DGV Digital.

INTERNATIONAL DAIRY JOINT STOCK COMPANY (“IDP”)

  • Digitize reward programs on the Dpoint Web platform and mobile application, making it easy for customers to access promotional programs and ensure benefits during the redemption process.
  • At the same time, IDP can optimize the control of loyal customer data, forming a comprehensive customer picture and creating appropriate business strategies.

Copenhagen Delights Co., Ltd.

Integrate and deploy the Dpoint platform for managing Customer Loyalty programs, advertising, marketing, promotions, customer management, and customer data analysis.

Support the design of Customer Loyalty programs (Ideation and content design, Strategic design for program introduction to the market, Support in connecting with media partners for marketing and promotions, Support in program operation and management.)

Provide an ecosystem for Customer Loyalty on the platform to establish/list loyalty programs, participate in the trading platform for loyalty point conversion, and join brand partnership programs organized by DGV Digital.

VITADAIRY

Building a Loyalty and CDP system:

Multi-channel interaction: a mobile app channel for young people and a website to support older customers who are not tech-savvy.

Personalizing the application to display data, suggest gift exchanges, and enable proactive interaction.

Applying Unique Codes on products (QR Code at the bottom of the can, Unique Code on the spoon) for point accumulation.

The system needs to integrate with MES to manage production and distribution of codes.

Utilizing OCR technology to assist customers in easily operating without the need to enter codes.

Ong Bau Coffee Joint Stock Company.

Integrates and deploys the Dpoint platform for managing customer loyalty programs, advertising, marketing, promotions, customer management, and customer data analysis.

We provide support in designing customer loyalty programs, including ideation and content design, strategic design for program introduction to the market, support in connecting with media partners for marketing and promotions, and assistance in program operation and management.

We offer an ecosystem for loyal customers on the platform to build and list promotional programs, participate in trading platforms to facilitate the conversion of loyalty program points, and engage in brand partnerships and collaborations organized by DGV Digital.

CHIDORI TRADING COMPANY LIMITED

Building & integrating the loyalty web platform for the Hibeauty & Mamamia brands to implement and manage the Customer Loyalty Program, including:

1. Automating & managing customer data:
• Collecting & managing data;
• Managing interaction channels & measuring feedback;
• Reporting deployment results;
• Analyzing behavior & segmenting.

2. Setting up the customer loyalty system:
• Point-based reward program;
• Multi-channel, multi-brand accumulation;
• Managing reward points & preventing point fraud;
• Managing gifts & partners;
• Managing games & customer interactions.

3. Setting up the in-store point redemption management system.

4. Providing a loyalty customer ecosystem on the platform to build/list discount programs, participate in the trading platform to convert loyalty program points, and participate in brand partnership programs organized by DGV Digital.